Dell laptop turns off when power cord is removed

Answer: If your laptop turns off immediately when you unplug it from a power source, it means your battery is not working. Most likely, your battery reached the end of its useful life and stopped holding a charge.

In rare cases, laptop batteries will simply stop working out of the blue. This can happen if there is a short in the internal components of the battery.

While most batteries are pretty rugged, extreme heat or cold, contact with liquid, or a sharp jolt from bumping or dropping your laptop may damage the battery.

Another possibility is that the battery connector inside your laptop is damaged. This can happen for the same reasons the battery itself might get damaged.

Additionally, a power surge could affect the components that connect to the battery. However, this is unlikely since the power supply which is located outside most laptops in the charger will take the brunt of the power surge, protecting the laptop itself. Important: Many laptops and tablets do not have removable batteries. If your battery is not user-servicable, you will have to bring the device to an authorized technician to determine why it is not holding a charge.

What to do when your laptop doesn't hold a charge If your battery's charge was getting pretty short before it died, the best choice is to simply buy a new battery. You can either buy a replacement from the laptop manufacturer or buy a third party battery that matches the exact specifications of the original battery. If your computer stopped holding a charge unexpectedly, it may be worth bringing your computer into a repair center.

Then you can have a technician check if the problem is with the battery or the laptop itself before buying a new battery.

Can I upgrade the video card in my laptop? How do I change the battery charging threshold on my laptop? Why does my laptop turn off when I unplug it? All Laptop Questions.I have inspiron N model laptop. These days I have observed that the laptop gets shut down automatically when the power cord is removed from the laptop. The battery works fine but after charging it and removing the power cord the laptop gets shutdown. I tried removing the battery and checking for the bent connections etc.

Everything is fine. Can anyone help me with the issue please. When you plug in the adapter to the system, does the adapter stay firm or does it fall off easily? Is the adapter frayed? Based on your description, I would suspect the battery might have reached the end of its life. Also, wiggle the adapter cable at the end and see if the status changes in BIOS at any point.

Check the battery health in BIOS if applicable.

How to fix : Laptop turn off when plugged out -- SOLVED 100%

Test with another good known battery and check. If another battery also exhibits the same behavior, then try another power adapter. Also, please click my DELL-username and write me a private conversation with the service tag and your contact details Name and Email for case records. It is in very good condition. Does it shut down like you see "Shutting Down" on the screen or does it just shut off and then at which point when you turn it back on would give you a message telling you that Windows was not shut down properly.

dell laptop turns off when power cord is removed

If it is just shutting off, then it is most likely for sure the battery, if it's shutting down first, it could still be the battery but it's just not able to hold a charge long enough to keep the computer running so it shuts down. When you plug it in to charge the battery, how long does it take before it tells you the battery is fully charged? It's most likely the battery, but there could be some other underlying issue that might not be charging the battery, but I would be first to sway toward the battery.

If you get into BIOS there should be an option there in regards to battery status. You can let the computer run a test on it and it will tell you the condition of the battery. It most certainly sounds like the battery might be the cause of the issue.

Kindly test with another battery and check and I suppose that should work fine. Otherwise, as advised in my previous post, you could replace the dc port and if issue is not resolved, then the motherboard needs to be replaced.

Browse Community. Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Showing results for. Search instead for. Did you mean:. My laptop gets shut down automatically when the power cord is removed.My Inspiron 11 will not power on without the power cord.

It is very strange because at 1st it seems like a battery issue however I plug it in and it boots right up and the battery is fully charged. I can then unplug it and use it on battery power with no problem. It is just the booting up that is an issue. I have also tried putting it on never sleep while on battery but that did not help. While I am at home its not a problem for me to just plug it in however I purposely got this laptop for college and I cant always plug it in during class so I need it to work on battery.

I have only had this laptop a little over a month now. Please follow instructions to safety install latest BIOS version in link below. The tool automatically detect drivers for the system. Please follow instructions to run the Guide Me option in the link below:.

I followed your advice and updated the BIOS but unfortunately that did not fix the problem. Any other suggestions? The adapter should say it type, if it says None or Unknown then it's an issue with the adapter, and most likely needs to be replace with a new genuine Dell adapter.

The battery health should be listed under the Advanced tab or battery information. The battery health should say Your Battery Is Performing Normally or Excellent, any other message mean most likely the battery is faulty. Thanks for your suggestions but unfortunately I am still having this problem.

I am not sure what else to do. If the system DOES recognize the AC adapter F2 at powerup to check -- make sure it's not showing unknownand the battery is recognized and appears to be functioning properly no errorsthat leaves the mainboard as the faulty part.

dell laptop turns off when power cord is removed

If the adapter is showing unknown, first try a new Dell adapter -- if that doesn't get the adapter recognized, replace the DC jack:.

The adapter is recognized it does not say unknown it says 45 w and the battery says it is performing normally. Browse Community. Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.

Showing results for. Search instead for. Did you mean:. Laptop won't turn on without being plugged in.

All forum topics Previous Topic Next Topic. RE: Laptop won't turn on without being plugged in. Please check status of the AC adapter and battery health by follow steps below. Power off system. Remove all peripherals except AC adapter.

dell laptop turns off when power cord is removed

Power on system, quickly start tapping the F2 key continuously. Note: Please wiggle the adapter's end while checking it in the BIOS The battery health should be listed under the Advanced tab or battery information. If the adapter is showing unknown, first try a new Dell adapter -- if that doesn't get the adapter recognized, replace the DC jack: www. If there's no error message regarding the battery, the mainboard is the faulty part.

Dell Support Resources.I have a Lenovo laptop that shuts down completely, just goes to blank screen and needs to be powered back on, when it is removed from a power source. The funny thing is that this only happens when the lock screen is on.

So, if the user is logged in and she removes it from her dock then nothing happens, no problem. But if she locks her screen first, then removes power, instant shutdown. Yes, sure. Complete shut down. The machine POSTs, then goes to the windows recovery "unexpected shut down" boot page upon powering back up.

Nope, I swapped the battery out with one from my own personal machine that never had a problem. Plus that doesn't account for it only happening when the screen is locked.

Unless that is only coincidence. Try changing the "when I close the lid" and "when I press the power button" options to "do nothing". How sure are you that it's always only on the lock screen? How many times have you tested this? If you've only tested it a couple times or are basing this off of what a user has told youit could be a coincidence. I've seen a bad motherboard in a Dell laptop cause it to power off when undocked. I've also seen a slightly loose stick of RAM cause similar behavior.

However, if it does, indeed, only ever happen when on the lock screen, that's a very strange problem.

Windows 10 upgrade cause sudden shutdown on laptop when power charger is unplugged.

Does it go to BSOD? Or record a dump log? I would try docking and undocking a bunch of times in both states logged in and locked to confirm. I would also try the age-old super technical strategy of tapping firmly on the bottom of the thing when it's undocked to see if you can crash it that way; that's how I diagnosed the loose RAM issue I mentioned above.When I plug in my laptop to charge the laptop turns off, and when I unplug the charging cord from the computer it turns off.

Laptop turns off when power cord is removed

Does anyone know whats going on? I have an Inspiron 15 Go to Solution. When you plug in the adapter to the system, does the adapter stay firm or does it fall off easily? Is the adapter frayed? Is there any damage on the system? Does the adapter led stay on and stable or does it go off when connected to the system? Disconnect the adapter and battery and press and hold the power button for 30 seconds to release any static power. I would first suggest you to try with another power adapter.

The current one in use might be shorting the system and hence the system powers off. If another adapter works fine, then replace the adapter.

If nothing works, I would suspect a faulty motherboard. Also, please click my DELL-username and write me a private conversation with the service tag and your contact details Name and Email for case records. View solution in original post. Glad to hear you managed to isolate the source of the issue.

Browse Community. Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Showing results for. Search instead for. Did you mean:. Dnguyen 1 Copper. Laptop turning off when plugging or unplugging in charging cord. All forum topics Previous Topic Next Topic. Accepted Solutions. RE: Laptop turning off when plugging or unplugging in charging cord. Let us know if you have any other queries.If your computer turns off immediately or even within a few seconds after it is turned on, there could be several possible issues.

To proceed, we suggest going through each of the following step-by-step guide to help find a solution to your problem. If the computer has no power or doesn't turn on, see: Why won't my computer turn on? If the computer stays on for several minutes before it turns off, see: Why does my computer turn off without warning?

Some of the steps below, require you open your computer. While working in your machine, always be aware of the dangers of ESD. If the problem persists, make sure all cables inside the computer case are firmly attached to the motherboard and each component.

Check both ends of each cable and make sure they are firmly attached to the component and the motherboard. Turn on the computer and test to see if this resolves the issue.

Sometimes the best way to verify a cable is not loose is to disconnect and then reconnect the cable on both ends. An electrical short in a computer, which may cause power issues, happens when pieces of metal cause a path for electricity to flow through that shouldn't exist.

Computers are full of screws, as they hold nearly every internal component in place, and from time to time, they can come loose. Lift your computer and gently rotate it while softly shaking it from side to side. If you hear what sounds like small rocks banging around, you likely have loose screws inside the case. Open the computer up and remove them. Verify the memory modules are properly seated in the memory slots on the motherboard. To do this, open the computer, remove the memory modules from their slots, and gently reseat them.

It also is important to note that memory modules should be installed in pairs and in matching slots, which are designated by matching colors. Make sure the chips are firmly seated and the clamps on both sides of each chip snap into place. Plug in the power cord and turn the computer on to see if the issue is resolved.

In some cases, a power supply voltage switch, which is the small red switch located the back near the one for power, can be on the wrong setting.

If this switch's setting is not correct for your country, your computer may automatically power down. The first thing to do is to consult the Voltage Valet website to discern your country's correct settings. After you know them, make sure your power supply voltage switch is set accordingly.

The next thing to check is whether or not the power supply is functional. A faulty power supply can result in not enough, if any, power getting to the motherboard, which would cause the computer to shut off immediately or not turn on at all.

In the event of a bad power supply, the only remedy is to replace it with a new one. Fixing a power supply is not an economical solution, if it's even possible at all. If this is a new computer or the motherboard was recently replaced, make sure that the thermal compound is properly applied to the processor. If the heat is not being properly transferred from the CPU to the heat sink, it can overheat almost immediately.

The last thing to check would be the motherboard ; however, this can be rather difficult since the issue could be anywhere in the circuitry. A faulty circuit or malfunctioning component e. If none of the above recommendations help resolve the issue, we suggest sending the computer to a repair shop or replacing the motherboard.

Can a Laptop Computer Work Just Off an AC Adapter?

Why does my Computer power on and then immediately turns off? Note If the computer has no power or doesn't turn on, see: Why won't my computer turn on? Caution Some of the steps below, require you open your computer. Tip Sometimes the best way to verify a cable is not loose is to disconnect and then reconnect the cable on both ends. Additional information POST troubleshooting steps. Why won't my computer turn on? See our power supply definition for further information and related links.I have a Dell D laptop.

Up till yesterday, it functioned perfectly. Yesterday morning, I noticed that I was running on battery power, even though I was plugged into the wall. I check the adapter, and the green light was not lit. I unplugged the adapter from the laptop and the wall, and plugged it back into the wall.

The adapter light lit up and stayed illuminated. As soon as I plugged it into the laptop, the green light on the adapter turned itself off. I spoke with a friend who happens to repair laptops, and he's seen about a dozen of the Dell D-Series all with issue. He has no answer as to what exactly might have gone wrong.

Has anyone here seen or fixed this issue, short of sending the laptop in for repair? I own a Dell Vostro business laptop about 20 months old.

Why does my Computer power on and then immediately turns off?

Please use a Dell 65w power supply" I was able to solve my problem without any costs. I believe I'm in the same boat, though with an E laptop. Anyone happen to know if getting the battery-- which is presently very dead-- recharged elsewhere, would power up the system.

Same symptoms as described here above otherwise. Unless the system will power up without a battery at all, the battery is not the cause of the problem. I'm saying this because after I read this I almost died thinking I'd be forking out a lot of cash for a repair but I got it working again!

Laptop turned itself off, being an inspiron it was hotter than the sun when touched it to turn it on again. Doing the obvious, when I discovered it wasnt coming back to life again, i set it to rest ontop of some cold tiles on the bathroom floor. After about a half hour I went back to check on it. Thinking now that it was ice cold it would work, I tried plugging it in. No life at all from the laptop. None of the lights were on, despite frequent plugging and unplugging of the AC Adapter.

I noticed that the light on the AC Adapter would turn off when it was plugged in and wouldnt come back on again until I disconnected it again from the mains. At this point I must point out that I dont use the battery at all on my laptop because well Least portable laptop ever.

I came scouring the internet for a possible fix. Nothing but the usual "Miracle fix" of holding a power button for half a minute with the cables disconnected and no battery plugged in suprise suprise where to be found. Until I stumbled across this post. My heart sank.


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